Privacy & Cookies

Privacy & Cookies

Avelqor Labs processes personal information necessary to operate the website, process orders, communicate with customers, prevent fraud, arrange delivery and meet legal obligations.

Information we may process

Depending on how you use the store, personal information may include your name, billing and shipping information, email address, telephone number, order information, payment transaction references, device and website usage data and customer-support correspondence.

Payments

Payment information is processed through the payment methods and providers actually made available in the live checkout. Full payment-card details are generally handled by the relevant payment provider rather than stored directly by Avelqor Labs, subject to the configuration of that service.

Shipping and logistics

Information required to deliver an order may be shared with the carrier, fulfillment provider or logistics service used for that shipment. Only information reasonably necessary for order fulfillment, tracking, customs processing and customer support should be shared for those purposes.

Service providers

Personal information may be shared where necessary with ecommerce platform providers, approved payment providers, shipping and logistics providers, hosting and IT providers, accounting or professional advisers and public authorities where legally required.

Retention

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected or for periods required by applicable law.

Your privacy enquiries

For privacy-related enquiries, contact contact@avelqorlabs.com. Final statutory controller, company-address and jurisdiction-specific disclosures must correspond to the legal entity operating the store.

Cookies

Avelqor Labs uses cookies and similar technologies required to operate the website and, where enabled, to understand site performance and support permitted marketing functions.

Essential cookies support security, shopping cart, checkout, payment-session and account functionality.

Analytics cookies may be used to understand website usage and improve performance where enabled.

Marketing cookies may be used only where enabled and permitted.

Where consent is legally required, non-essential cookies should be activated only after appropriate consent has been obtained.